Refund Policy

At Zigino.com, we want you to be completely satisfied with your experience. If for any reason you are not satisfied with your purchase, we offer a 14-day money-back guarantee, no questions asked.

1. Eligibility for Refund

To qualify for a refund, the following conditions must be met:

  • The refund request must be made within 14 days of the purchase date.
  • You must provide proof of purchase, such as your order confirmation or receipt.
  • The credits or services purchased must not have been fully consumed or utilized.

2. How to Request a Refund

If you meet the eligibility criteria, you can request a refund by following these steps:

  • Contact our support team at help@zigino.com.
  • Provide your order details and the reason for the refund (optional).
  • Our team will process your request within 3-5 business days.

3. Refund Process

Once your refund is approved, the amount will be credited back to your original payment method. Please note:

  • Refunds may take up to 5-10 business days to appear on your statement, depending on your payment provider.
  • Any promotional credits or bonuses associated with the purchase will be revoked.

4. Exceptions

Refunds may not be provided under the following circumstances:

  • The refund request is made after the 14-day period.
  • The purchased credits or services have been fully consumed or utilized.
  • Any fraudulent activity is detected.

5. Contact Us

If you have any questions about our Refund Policy or need assistance with your refund request, please contact us at:

We value your trust and are committed to ensuring your satisfaction with Zigino.com.

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