Refund Policy
At Zigino.com, we want you to be completely satisfied with your experience. If for any reason you are not satisfied with your purchase, we offer a 14-day money-back guarantee, no questions asked.
1. Eligibility for Refund
To qualify for a refund, the following conditions must be met:
- The refund request must be made within 14 days of the purchase date.
- You must provide proof of purchase, such as your order confirmation or receipt.
- The credits or services purchased must not have been fully consumed or utilized.
2. How to Request a Refund
If you meet the eligibility criteria, you can request a refund by following these steps:
- Contact our support team at help@zigino.com.
- Provide your order details and the reason for the refund (optional).
- Our team will process your request within 3-5 business days.
3. Refund Process
Once your refund is approved, the amount will be credited back to your original payment method. Please note:
- Refunds may take up to 5-10 business days to appear on your statement, depending on your payment provider.
- Any promotional credits or bonuses associated with the purchase will be revoked.
4. Exceptions
Refunds may not be provided under the following circumstances:
- The refund request is made after the 14-day period.
- The purchased credits or services have been fully consumed or utilized.
- Any fraudulent activity is detected.
5. Contact Us
If you have any questions about our Refund Policy or need assistance with your refund request, please contact us at:
We value your trust and are committed to ensuring your satisfaction with Zigino.com.